VerifiedPractitioner Rating
Excellent
5.0 12 reviews
Member No: 64119 About verification & ratings

Client Reviews for New Steps Therapy

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Showing 10 of 12 reviews

I couldn’t recommend Gemma highly enough. She has helped me navigate some very challenging and emotional personal experiences. Gemma has helped me through a very dark period of grief and anxiety, gently guiding me through the healing process. I’ve found her to be professional yet caring and extremely effective. I am incredibly grateful and wouldn’t hesitate to engage her again if I ever need help in the future.

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Louise H. Verified · 1st July 2026

I would highly recommend Gemma’s therapy sessions. I am very grateful for the help and insight she has given my son in his journey to becoming less of a fussy eater.

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Sian Verified · 28th May 2026

Built trust with my son and helped him through a very challenging time in his life. He is now armed with tools and techniques that enable him to tackle emotionally difficult times while also celebrating the positive impact he has on those around him. Many thanks!

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Alun J. Verified · 28th April 2026

Gemma has been so welcoming and accommodating for my Daughter who has been dealing with anxiety issues. She made us feel really at ease for the time we were with her and I would recommend her. Thanks for all of your help x

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Rhianne S. Google review · 15th March 2026

Excellent and approachable with achievable goals for all. I would definitely recommend Gemmas skills for child therapy.

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Kelly M. Google review · 15th April 2024

I would highly recommend Gemma, after just a few sessions the result was remarkable. I cannot thank her enough for her help!

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Lisa N. Google review · 15th April 2023

Extremely capable, experienced professional - would highly recommend.

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Jessica R. Google review · 15th April 2022

I would highly recommend Gemma. She has been a great help for my 10 year old son. She has helped my son to understand his feelings / anxiety and has helped him and me as a parent to cope with a variety of situations which we had found challenging to manage. It has been extremely helpful to put a little distance between parent and child in trying to deal with feelings/behaviour. This has all been achieved in a non judgemental and supportive way. It has significantly helped my son to feel in control and have the confidence to deal with situations he would have previously found challenging. It has also helped me to understand how I can best support my son.

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Jo Google review · 15th April 2019

Gemma has been my counsellor for the last 4 years and without a doubt she has transformed my way of thinking and therefore my life. Gemma is professional and applies great theory and empathy skills to each session. I'm really pleased to have met Gemma and thankful for her help and support throughout my struggles. I recommend Gemma 100%.

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Rhian C. Google review · 15th April 2018

My first impression of Gemma was a great one. My 6 year old daughter, at the time, could be a little shy and Gemma dealt with this brilliantly. My daughter got to the point that she could speak to Gemma about her bed wetting which was amazing. Gemma really helped my daughter to explore the problem in a unique way and to get to understand herself on a deeper level, which I didn't realise would happen. The sessions helped her so much that she was able to wake herself up in the night, and not wet. She had a small relapse but is now dry every night. Thanks Gemma!

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Donna W. Google review · 15th April 2017

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